Hey guys,
I'm a reseller for Astaro, just to let you know I'm a technical user. I recently did an AWS deployment (my first) with three AP30s for a customer. They've been having random issues with wireless reception and signal dropping, and sometimes an AP30 will just turn inactive for no reason. So I'll have to disconnect the network cord (PoE) to power cycle it for it to start working again.
I contacted Astaro support last week for another issue and mentioned to them the two specific issues I was having - quality of signal and becoming inactive. I was told that these were known sporadic issues and they're hoping a fix is in the works, which may or may not be in 8.3.
Today I started poking around the forums here and came across a recommended utility called inSSIDer. I used that to generate some graphs and I found a few things that I hadn't noticed before:
1) The MAC addresses for each of the AP30s all end in "A0" according to inSSIDer. I'm assuming this is because all three access points are broadcasting the same wireless network? I wanted to get verification on that and it also leads me to my next point...
2) Two of the three AP30s have the same MAC address with only a variance in the last two characters = xx.xx.xx.xx.xx.a8 and xx.xx.xx.xx.xx.48. My main concern here is relative to my first point, because according to inSSIDer two of the access points are showing the exact same MAC address - xx.xx.xx.xx.xx.a0. Is this causing a problem? And if so, is it possible to change the MAC address on the AP30?
3) I'm using inSSIDer to focus on one of the access points that some users are having the biggest problems with. According to the graphs the RSSI value is bouncing a LOT (see linked image below). I'm guessing this is due to point two above. Would that cause a problem with constant drops?
4) All three AP30s have their channel set to "Auto" and according to inSSIDer all three access points are using Channel 1. Just to give a ballpark figure, I'd say that there is probably 100 feet and a few walls between each AP30. Should I be forcing them to use different channels?
Here's a link to the image of the graph snapshot I took. The SSID is "LCOA", so only the blue and green lines are relevant:
inSSIDer Graph
Any help here would be greatly appreciated.
Thanks!
I'm a reseller for Astaro, just to let you know I'm a technical user. I recently did an AWS deployment (my first) with three AP30s for a customer. They've been having random issues with wireless reception and signal dropping, and sometimes an AP30 will just turn inactive for no reason. So I'll have to disconnect the network cord (PoE) to power cycle it for it to start working again.
I contacted Astaro support last week for another issue and mentioned to them the two specific issues I was having - quality of signal and becoming inactive. I was told that these were known sporadic issues and they're hoping a fix is in the works, which may or may not be in 8.3.
Today I started poking around the forums here and came across a recommended utility called inSSIDer. I used that to generate some graphs and I found a few things that I hadn't noticed before:
1) The MAC addresses for each of the AP30s all end in "A0" according to inSSIDer. I'm assuming this is because all three access points are broadcasting the same wireless network? I wanted to get verification on that and it also leads me to my next point...
2) Two of the three AP30s have the same MAC address with only a variance in the last two characters = xx.xx.xx.xx.xx.a8 and xx.xx.xx.xx.xx.48. My main concern here is relative to my first point, because according to inSSIDer two of the access points are showing the exact same MAC address - xx.xx.xx.xx.xx.a0. Is this causing a problem? And if so, is it possible to change the MAC address on the AP30?
3) I'm using inSSIDer to focus on one of the access points that some users are having the biggest problems with. According to the graphs the RSSI value is bouncing a LOT (see linked image below). I'm guessing this is due to point two above. Would that cause a problem with constant drops?
4) All three AP30s have their channel set to "Auto" and according to inSSIDer all three access points are using Channel 1. Just to give a ballpark figure, I'd say that there is probably 100 feet and a few walls between each AP30. Should I be forcing them to use different channels?
Here's a link to the image of the graph snapshot I took. The SSID is "LCOA", so only the blue and green lines are relevant:
inSSIDer Graph
Any help here would be greatly appreciated.
Thanks!