Hello,
I've been using an ASG for quite a while, but I recently had a need at a site to support VPN access. So I setup the SSLVPN and began testing and showing users how to install clients and this is where I ran into a lot of problems. Perusing the docs and support docs didn't help much. I read some posts on here, but I wanted to get clarification.
First, on the Windows 7 clients.
I typically can install the client on a Windows 7 desktop and it works, but once the user reboots, it no longer functions (you can see access denied errors in the OpenVPN log related to routing I believe). I had a few users remove the client and then run setup.exe again, but this time I had them do it using Run As Administrator. That made no difference. It worked for that session and after a reboot, nothing. I found some posts that said that said the problem is that the client has to run with admin rights. I thought that was fixed in 8.3, which we are on. Is it not? Also, these users are all admins on their Windows 7 machines, so I don't understand what the issue is.
I had a few users test the Viscosity VPN client from Sparklabs and this seems to work great. No problems after rebooting. Of course, it's not free.
Is this problem known? What trick am I missing to have the Astaro VPN client run reliability on Windows 7 Pro desktops?
Second, Apple Mac OS X.
The docs say to get the client from openvpn.net. So I went there and downloaded the client but this client looks like it is specifically for connecting to their Private Tunnel service. How do you use that client to connect to an Astaro? In the community section, I see OpenVPN client builds, but only for Windows. Where is the Mac OS X build the Astaro docs refer to? I love how they say, everything you need is at openvpn.net yet I see nothing there helpful!
Again, on the Macs I tried the Viscosity client and it worked great. And again, it's not free.
I've used a fair number of VPN's in my day, but this client mess is extremely confusing. What am I missing here? Seems to be a real lack of effort here on the VPN clients. Can someone clarify this for me?
Thanks.
Matt
I've been using an ASG for quite a while, but I recently had a need at a site to support VPN access. So I setup the SSLVPN and began testing and showing users how to install clients and this is where I ran into a lot of problems. Perusing the docs and support docs didn't help much. I read some posts on here, but I wanted to get clarification.
First, on the Windows 7 clients.
I typically can install the client on a Windows 7 desktop and it works, but once the user reboots, it no longer functions (you can see access denied errors in the OpenVPN log related to routing I believe). I had a few users remove the client and then run setup.exe again, but this time I had them do it using Run As Administrator. That made no difference. It worked for that session and after a reboot, nothing. I found some posts that said that said the problem is that the client has to run with admin rights. I thought that was fixed in 8.3, which we are on. Is it not? Also, these users are all admins on their Windows 7 machines, so I don't understand what the issue is.
I had a few users test the Viscosity VPN client from Sparklabs and this seems to work great. No problems after rebooting. Of course, it's not free.
Is this problem known? What trick am I missing to have the Astaro VPN client run reliability on Windows 7 Pro desktops?
Second, Apple Mac OS X.
The docs say to get the client from openvpn.net. So I went there and downloaded the client but this client looks like it is specifically for connecting to their Private Tunnel service. How do you use that client to connect to an Astaro? In the community section, I see OpenVPN client builds, but only for Windows. Where is the Mac OS X build the Astaro docs refer to? I love how they say, everything you need is at openvpn.net yet I see nothing there helpful!
Again, on the Macs I tried the Viscosity client and it worked great. And again, it's not free.
I've used a fair number of VPN's in my day, but this client mess is extremely confusing. What am I missing here? Seems to be a real lack of effort here on the VPN clients. Can someone clarify this for me?
Thanks.
Matt