This is at least the 3rd time (honestly think it's more like 4th or 5th) that this has happened to me now and I'm completely frustrated - so frustrated that I'm about to abandon Sophos / Astaro completely and go find something else.
Over the past couple of years of trying to learn and use Astaro, I've had a problem occur randomly for no apparent reason or warning. Essentially what appears to be happening is either Sophos / Astaro forgets my admin and root passwords or else there is a serious security flaw that is allowing an attacker outside of my network to reset or change my passwords.
Case in point, last night I was logged into Sophos UTM 9 (I had been running the Sophos 9 Beta but last night it didn't mention anything about being Beta, so I guess it must be on the fully released version now). In any event, I logged in several times throughout the day without an issue. I leave the machine running 24/7 and today after I got home from work I again tried to login and Sophos says that my admin password doesn't work. I tried my root login and that too didn't work ether; however, my loginuser does still work. I've rebooted but to no avail. Oddly enough the internet works - but I can't login to the management web app.
Note: I have NOT changed my password yesterday or today, yet somehow I am no longer able to login successfully.
This problem has occurred several different times over the past couple of years - back when I was using Astaro 8 (and I think even version 7). It also happened once while using Sophos Beta 9. Until now, I thought perhaps the problem was me forgetting the login details, but this time around, I used different passwords and made sure I wrote down the login details so I would know that I wasn't the cause of this.
Has anyone else had this happen to them? And does anyone know how I can reset the passwords without reinstalling given that both admin and root passwords don't work?
I sure hope someone can help me get to the bottom of this as I REALLY have liked using Sophos / Astaro, but if no one can help me, then I'm bailing b/c this is completely unacceptable.
With Much Hope for a Fix,
Jonathan
Over the past couple of years of trying to learn and use Astaro, I've had a problem occur randomly for no apparent reason or warning. Essentially what appears to be happening is either Sophos / Astaro forgets my admin and root passwords or else there is a serious security flaw that is allowing an attacker outside of my network to reset or change my passwords.
Case in point, last night I was logged into Sophos UTM 9 (I had been running the Sophos 9 Beta but last night it didn't mention anything about being Beta, so I guess it must be on the fully released version now). In any event, I logged in several times throughout the day without an issue. I leave the machine running 24/7 and today after I got home from work I again tried to login and Sophos says that my admin password doesn't work. I tried my root login and that too didn't work ether; however, my loginuser does still work. I've rebooted but to no avail. Oddly enough the internet works - but I can't login to the management web app.
Note: I have NOT changed my password yesterday or today, yet somehow I am no longer able to login successfully.
This problem has occurred several different times over the past couple of years - back when I was using Astaro 8 (and I think even version 7). It also happened once while using Sophos Beta 9. Until now, I thought perhaps the problem was me forgetting the login details, but this time around, I used different passwords and made sure I wrote down the login details so I would know that I wasn't the cause of this.
Has anyone else had this happen to them? And does anyone know how I can reset the passwords without reinstalling given that both admin and root passwords don't work?
I sure hope someone can help me get to the bottom of this as I REALLY have liked using Sophos / Astaro, but if no one can help me, then I'm bailing b/c this is completely unacceptable.
With Much Hope for a Fix,
Jonathan