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Country blocking - AD-User cannot unblock

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Hello,

using latest UTM 9 9.002-12 and country blocking:
When a user hits a page of a blocked country, he gets the info screen allowing him to unblock by entering username, pwd and reason.

It works with my local user on my home Astaro.
It does not work on a Astaro Test-Environment (which we set up as we think about switching back from Sonicwall) with AD-Auth. activated. Neither with local users, nor with AD-Users.....

Create users automatically is activated.

What is going wrong?

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