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Email Distribution List

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Hello All, Using Sophos UTM 9

We have an email DL called info@domain on our Linux in-house server which has a couple of users as members of the DL. Mail addresses to info@domain is delivered fine - the call-out must be working.
However, if a messages is quarantined, releasing it doesn't deliver it to the members of the DL. Do we need to add the info@domain address as an additional address under users? Or is there something else I am not understanding in how it works?
TIA
Glyn

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