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"Timeout while reading response from Server"

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Hi there,

Astaro's web filter is getting a pain in the neck. It causes more and more frustration.

Right now we have a class of students in a room who have to do an exam/a test online using www.coa2.co.uk (Java based).

Some students want to finish the test, some others want to access the website and the Astaro comes up with a client error window in the browser: "Timeout while reading response from Server".

Reviewing the web filter log I even see different URLs having that problem:

Code:

2012:02:03-11:23:18 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="POST" srcip="172.16.2.42" dstip="194.168.43.38" user="" statuscode="502" cached="0" profile="REF_KbKfywLeRp (School)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xa3a1330" url="http://www.coa2.co.uk/online/" exceptions="av,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension" error="Timeout while reading response from Server"
2012:02:03-11:23:18 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.17.9.11" dstip="67.195.187.57" user="" statuscode="502" cached="0" profile="REF_mLsJvVcVuk (WLAN-CommunityRoom)" filteraction="REF_iKcUWRpPYS (CommunityRoom_Action)" size="5293" request="0x6d301a30" url="http://prod1.rest-notify.msg.yahoo.com/v1/pushchannel/uta_siebert?seq=305&cb=dau322&format=json&idle=110&imtoken=2WXH5LiGcY.qmNgyDV2Yc4rlIEiKmghU65OPt963rdrgytM1_FxeglKRf4D62CzkvNT61jeRTap25VM9WzJ.c%7CRFspdta7KtPb3SQq21U2cw--&sid=5vTBppfs3BjzBQupCewdL0X60iA6A.2EhJnggw--&c=OLWRKz7kL3f&msgrAppId=mim&cache=1328264528754" exceptions="auth,content,url,ssl,mime,cache,fileextension" error="Timeout while reading response from Server"
2012:02:03-11:24:51 disgwac httpproxy[6111]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="172.16.2.129" dstip="94.100.179.72" user="asachechelashvili" statuscode="502" cached="0" profile="REF_KbKfywLeRp (School)" filteraction="REF_jufcKIaXDn (Students_Action)" size="4835" request="0x8432d1a8" url="http://jim12.mail.ru/connect?session=87950&r=56870&stream_segment_ack=18&page_uniq=85390&domain=e.mail.ru" exceptions="" error="Timeout while reading response from Server" category="141,156" reputation="neutral" categoryname="Portal Sites,Web Mail" content-type="application/json"

These are just 3 examples of many lines repeating in similar form.

The website above I had/have already excluded from everything: AV Scanning, URL ContentFiltering... but it doesn't help.

Do you have any suggestions?

Sincerely,
Uwe

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