Sphos UTM Firewall Essential license not licensing anything

Hello,

We wanted to use a "Firewall Essential" edition of UTM for an internal segment and therefore requested a license.

unfortunately, it seems that the license issued is unusable: all it has is "basic functionalities" and "endpoint security". If I check the license in the license management tool on my.astaro.com, it has all functionalities disabled.

How can I get a correct license ?

Edit: apparently, this is not a bug but a feature so the "Essential firewall" edition doesn't even has the "essential" part included (updates). What a disappointment :(