Hello once again.
At great expense, i have purchased a second-hand AP50. Regrettably the AP50 did not ship with the original power supply, meaning I have had to find another power supply that fits the 12V and 1000mA power rating.
Luckily i DID find one that fits the bill exactly. 12v, 1000ma
Annoyingly my new AP50 keeps rebooting.
UTM9 registers the presence of the ap50 ... and allows me to administer wireless networks etc.
However, as soon as i try to join any wireless device to the ap50 or surf the net with an already registered device the unit reboots. The power LED goes off, as does the 'network connectivity' LED.
So... I am wondering some things:
1. Is a mis-matched / non standard power unit likely to cause this kind of behaviour.
2. If it turns out that there is some hardware problem with the unit, what path of recourse do i have with Sophos? Would they fix an issue on a unit bought second hand?
3. HELP! I REALLY don't want to have wasted such a large amount of money.
At great expense, i have purchased a second-hand AP50. Regrettably the AP50 did not ship with the original power supply, meaning I have had to find another power supply that fits the 12V and 1000mA power rating.
Luckily i DID find one that fits the bill exactly. 12v, 1000ma
Annoyingly my new AP50 keeps rebooting.
UTM9 registers the presence of the ap50 ... and allows me to administer wireless networks etc.
However, as soon as i try to join any wireless device to the ap50 or surf the net with an already registered device the unit reboots. The power LED goes off, as does the 'network connectivity' LED.
So... I am wondering some things:
1. Is a mis-matched / non standard power unit likely to cause this kind of behaviour.
2. If it turns out that there is some hardware problem with the unit, what path of recourse do i have with Sophos? Would they fix an issue on a unit bought second hand?
3. HELP! I REALLY don't want to have wasted such a large amount of money.