Quantcast
Channel: Sophos User Bulletin Board
Viewing all articles
Browse latest Browse all 14361

[8.900][BUG] Web Protection error if tunnel broker is down

$
0
0
As i have described in another post, my tunnel broker (Freenet6) stays down after an UTM9 reboot. This evening i had to reboot it again because of a strange DHCP error i have not debugged yet. I forgot to restart the tunnel broker manually after reboot, and that brought me to another problem if that happens.

Later this evening i wanted to access a IPv6 enabled website (streams.xenim.de) and the UTM showed me the error "Address family not supported by protocol" (s. attached screen shot).

Log entry:
Code:

2012:03:08-23:09:44 whity httpproxy[4378]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="2001:5c0:x:x:x:x:x:e58e" dstip="79.140.41.30" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2675" request="0x10a94cd0" url="http://static.streams.xenim.de/css/main.css" exceptions="" error="Address family not supported by protocol" category="165" reputation="neutral" categoryname="Technical/Business Forums"
Then i recognized that the tunnel broker is not connected anymore (because of the reboot earlier). It was still enabled, but not connected. After restarting it, the site worked again.

So i tried to find the real reason why this occurs. And i think it's because of the DNS cache. IPv6 access to the Internet doesn't work anymore, but the DNS cache of the UTM still has the IPv6 address in his cache and returns it to the client, which then tries to access to the IPv6 address which fails.

Disabling the tunnel broker if the IPv6 enabled site is in the DNS cache has the same effect btw.

Don't know what would be the best way to prevent this behavior.

Attached Images
File Type: png Screen Shot 2012-03-08 at 23.15.00.png (49.2 KB)

Viewing all articles
Browse latest Browse all 14361

Trending Articles