System: Windows 7 home premium 64, sp1
uninstalled previous astaro vpn client 1.7
ran sophos ssl vpn client 2.0 setup.exe as administrator
tapinstall.exe fails
log below
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: openvpn.exe... 100%
Extract: libeay32.dll... 100%
Extract: ssleay32.dll... 100%
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: openvpn-gui.exe... 100%
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\log
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Trying to remove previously installed service
Extract: openvpnserv.exe... 100%
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\log
We are running on a 64-bit system.
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: tapinstall.exe... 100%
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\driver
Extract: tap0901.sys... 100%
Extract: tap0901.inf... 100%
Extract: tap0901.cat... 100%
Create folder: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client
Create shortcut: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client\Uninstall Sophos SSL VPN Client.lnk
Create shortcut: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client\Sophos SSL VPN Client.lnk
Installing configuration files
Copy to C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config
tapinstall hwids tap0901 returned: 0
Updating SSL VPN adapter
Updating drivers for tap0901 from C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\driver\tap0901.inf.
tapinstall.exe failed.
tapinstall update tap0901 returned: 2
Cumulative SSL VPN adapter installation status: 2
Warning: could not set interface metric for Sophos SSL VPN Adapter
Installing SSL VPN service
OpenVPN Service installed.
OpenVPN Interactive Service installed.
StartService failed - The dependency service or group failed to start. (0x42c)
Created uninstaller: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\Uninstall.exe
Completed
uninstalled previous astaro vpn client 1.7
ran sophos ssl vpn client 2.0 setup.exe as administrator
tapinstall.exe fails
log below
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: openvpn.exe... 100%
Extract: libeay32.dll... 100%
Extract: ssleay32.dll... 100%
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: openvpn-gui.exe... 100%
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\log
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Trying to remove previously installed service
Extract: openvpnserv.exe... 100%
Create folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\log
We are running on a 64-bit system.
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\bin
Extract: tapinstall.exe... 100%
Output folder: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\driver
Extract: tap0901.sys... 100%
Extract: tap0901.inf... 100%
Extract: tap0901.cat... 100%
Create folder: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client
Create shortcut: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client\Uninstall Sophos SSL VPN Client.lnk
Create shortcut: C:\Users\user\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\Sophos SSL VPN Client\Sophos SSL VPN Client.lnk
Installing configuration files
Copy to C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config
tapinstall hwids tap0901 returned: 0
Updating SSL VPN adapter
Updating drivers for tap0901 from C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\driver\tap0901.inf.
tapinstall.exe failed.
tapinstall update tap0901 returned: 2
Cumulative SSL VPN adapter installation status: 2
Warning: could not set interface metric for Sophos SSL VPN Adapter
Installing SSL VPN service
OpenVPN Service installed.
OpenVPN Interactive Service installed.
StartService failed - The dependency service or group failed to start. (0x42c)
Created uninstaller: C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\Uninstall.exe
Completed