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Connection timed out

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Hello guys!
Good day!I'd like to ask what causes a connection timed out on a specific website.i've added that url to allowed lists and i even tried putting it on trusted websites(created on network definitions).
i also checked the url filtering categories (which has only 3 blacklisted categories namely extremistic sites, nudity and suspicious) several times and thought i might have forgotten to add it on the allowed lists. checked application control too, and even i tried to add on app control but it's no good.
by the way, this packet filter is used for the wifi.

Best Regards,
Anthony

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