Hi,
We have pptp remote access set up for a few of our users. One user who claims to not have changed anything in their network or on their computer, has very frequent disconnects since a while.
That user claims to have had those disconnects both in their vacation (every 10-15 minutes) where they connected through their laptops LAN connection, as well as now at home where they connect through the WLAN (every 2-3 minutes), the latter I can actually verify.
Because of that it seems to me the router and/or the network card is not the guilty part. Furthermore, I can connect for hours without any disconnects with one of my remote systems and my iphone.
The logs are like this:
Windows ppp log
[6120] 01-07 15:29:58:693: <PPP packet sent at 01/07/2013 14:29:58:693
[6120] 01-07 15:29:58:693: <Protocol = LCP, Type = Echo-Reply, Length = 0xa, Id = 0x3c, Port = 2
[6120] 15:29:58:693: <C0 21 0A 3C 00 08 18 33 31 03 00 00 00 00 00 00 |.!.<...31.......|
[6120] 01-07 15:29:58:693:
[5404] 01-07 15:30:01:080: PROTOCOL_MSG_LineDown recvd, hPort=2
[6120] 01-07 15:30:01:080: Line down event occurred on port 2
[6120] 01-07 15:30:01:095: FsmDown event received for protocol c021 on port 2
[6120] 01-07 15:30:01:095: RemoveFromTimerQ called portid=114,Id=1,Protocol=c021,EventType=0,fAuth=0
[6120] 01-07 15:30:01:095: FsmThisLayerDown called for protocol = c021, port = 2
[6120] 01-07 15:30:01:095: FsmDown event received for protocol 8057 on port 2
[6120] 01-07 15:30:01:095: RemoveFromTimerQ called portid=114,Id=5,Protocol=8057,EventType=0,fAuth=0
[6120] 01-07 15:30:01:095: FsmThisLayerStarted called for protocol = 8057, port = 2
Astaro log
2013:01:07-15:30:01 isfw-2 pptpd[21201]: GRE: accepting packet #3362
2013:01:07-15:30:01 isfw-2 pptpd[21201]: GRE: read(fd=7,buffer=80524a0,len=8260) from network failed: status = -1 error = Protocol not available
2013:01:07-15:30:01 isfw-2 pptpd[21201]: CTRL: GRE read or PTY write failed (gre,pty)=(7,6)
2013:01:07-15:30:01 isfw-2 pptpd[21201]: CTRL: Reaping child PPP[21202]
2013:01:07-15:30:01 isfw-2 pppd-pptp[21202]: Modem hangup
Does anyone have any clues?
We have pptp remote access set up for a few of our users. One user who claims to not have changed anything in their network or on their computer, has very frequent disconnects since a while.
That user claims to have had those disconnects both in their vacation (every 10-15 minutes) where they connected through their laptops LAN connection, as well as now at home where they connect through the WLAN (every 2-3 minutes), the latter I can actually verify.
Because of that it seems to me the router and/or the network card is not the guilty part. Furthermore, I can connect for hours without any disconnects with one of my remote systems and my iphone.
The logs are like this:
Windows ppp log
[6120] 01-07 15:29:58:693: <PPP packet sent at 01/07/2013 14:29:58:693
[6120] 01-07 15:29:58:693: <Protocol = LCP, Type = Echo-Reply, Length = 0xa, Id = 0x3c, Port = 2
[6120] 15:29:58:693: <C0 21 0A 3C 00 08 18 33 31 03 00 00 00 00 00 00 |.!.<...31.......|
[6120] 01-07 15:29:58:693:
[5404] 01-07 15:30:01:080: PROTOCOL_MSG_LineDown recvd, hPort=2
[6120] 01-07 15:30:01:080: Line down event occurred on port 2
[6120] 01-07 15:30:01:095: FsmDown event received for protocol c021 on port 2
[6120] 01-07 15:30:01:095: RemoveFromTimerQ called portid=114,Id=1,Protocol=c021,EventType=0,fAuth=0
[6120] 01-07 15:30:01:095: FsmThisLayerDown called for protocol = c021, port = 2
[6120] 01-07 15:30:01:095: FsmDown event received for protocol 8057 on port 2
[6120] 01-07 15:30:01:095: RemoveFromTimerQ called portid=114,Id=5,Protocol=8057,EventType=0,fAuth=0
[6120] 01-07 15:30:01:095: FsmThisLayerStarted called for protocol = 8057, port = 2
Astaro log
2013:01:07-15:30:01 isfw-2 pptpd[21201]: GRE: accepting packet #3362
2013:01:07-15:30:01 isfw-2 pptpd[21201]: GRE: read(fd=7,buffer=80524a0,len=8260) from network failed: status = -1 error = Protocol not available
2013:01:07-15:30:01 isfw-2 pptpd[21201]: CTRL: GRE read or PTY write failed (gre,pty)=(7,6)
2013:01:07-15:30:01 isfw-2 pptpd[21201]: CTRL: Reaping child PPP[21202]
2013:01:07-15:30:01 isfw-2 pppd-pptp[21202]: Modem hangup
Does anyone have any clues?